Customer Happiness Center – Khalifa: phone and location

Customer Happiness Center – Khalifa: address, phone and timings

Address	Abu Dhabi - Khalifa City A - next to the Al-Forsan Sports Building
Area	Khalifa City A, Abu Dhabi
Phone	600522222
Timings	From Monday to Thursday 7:00 am – 5:00 pm Friday 7:30 am – 12:00 pm Friday Evening Working Hours 2:00 pm – 6:30 pm Check today’s hours and reviews on Google Maps
Authorised by	Federal Authority for Identity, Citizenship, Customs and Port Security (ICP)

Location of Customer Happiness Center – Khalifa

Get directions (official map link)

Services at Customer Happiness Center – Khalifa

ID Card Services
Issuance of ID Card
Available exclusively to UAE citizens and GCC citizens
Renewal of ID Card
Available exclusively to UAE citizens and GCC citizens
Replacement of ID Card
Available to all categories
Collection of Printed ID Card (Urgent Service)
Fingerprint Capture
Customer Service
Note:
An additional Urgent Service fee of AED 150 applies to transactions completed inside the center.

Emirates ID and residency fees

The government fee is the same at every centre; centres may add a service charge. Check the official fees before you go:

Emirates IDEmirates ID fees from ICP: AED 100 per year of residence plus AED 100 smart service fee for…Residency (ICP)ICP residence permit fees for Abu Dhabi, Sharjah, Ajman, RAK, UAQ and Fujairah: AED 100…Medical fitness testVisa medical test prices: Dubai Health AED 270 standard, AED 320 domestic workers, AED 700…Typing centreWhat a typing centre does in the UAE, how it differs from Amer, Tasheel and ICP centres, which…

What to bring

Original passport and a copy, plus the current visa or entry permit page.
Emirates ID (if you already have one).
Passport-size photo with white background, if the service needs one.
Sponsor documents (for family or employment visas) and any approval or reference number you already have.

Requirements depend on the service. The centre will confirm the exact list when you call.

Frequently asked questions

Where is Customer Happiness Center – Khalifa?

Abu Dhabi - Khalifa City A - next to the Al-Forsan Sports Building, Abu Dhabi.

What is the phone number of Customer Happiness Center – Khalifa?

600522222.

What are the timings of Customer Happiness Center – Khalifa?

From Monday to Thursday 7:00 am – 5:00 pm Friday 7:30 am – 12:00 pm Friday Evening Working Hours 2:00 pm – 6:30 pm. Hours can change during Ramadan and public holidays.

What services does Customer Happiness Center – Khalifa offer?

ID Card Services; Issuance of ID Card; Available exclusively to UAE citizens and GCC citizens; Renewal of ID Card; Available exclusively to UAE citizens and GCC citizens; Replacement of ID Card; Available to all categories; Collection of Printed ID Card (Urgent Service).

Other centres near Khalifa City A

General Directorate of Identity and Foreigners Affairs – Abu DhabiAl Mushrif District · 600522222 Residency and Foreigners Affairs Department - Al Dhafranext to the Integrated Services Center (Tamm), Madinat Zayed Branch · 600522222 Residency and Foreigners Affairs Department - Al AinAdministrative Center · 600522222 Customer Happiness Center – Al AinAl Jimi Street · 600522222 Customer Happiness Center – Khalifa Medical CityKhalifa Medical City · 600522222 Customer Happiness Center – MussafahMussafah Industrial Area · 600522222 Customer Happiness Center – AlQoaAl Quaa · 600522222 Customer Happiness Office – GhayathiAl Dhafra Region · 600522222

Source: official list of Emirates ID and ICP centres (ICP), checked on 29 October 2026. This is an independent guide, not affiliated with ICP or the centre.