Customer Happiness Center – Alghazal: address, phone and timings
| Address | Dubai - Al Bida area - 2nd December Street - in Al Ghazal Mall |
|---|---|
| Area | Al Bada, Dubai |
| Phone | 600522222 |
| Timings | From Monday to Thursday 7:00 am – 5:00 pm Friday 7:30 am – 12:00 pm Friday Evening Working Hours 2:30 pm – 6:00 pm Check today’s hours and reviews on Google Maps |
| Authorised by | Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) |
Location of Customer Happiness Center – Alghazal
Services at Customer Happiness Center – Alghazal
- ID Card Services
- Issuance of ID Card
- Available exclusively to UAE citizens and GCC citizens
- Renewal of ID Card
- Available exclusively to UAE citizens and GCC citizens
- Replacement of ID Card
- Available to all categories
- Collection of Printed ID Card (Urgent Service)
- Fingerprint Capture
- Customer Service
- Note:
- An additional Urgent Service fee of AED 150 applies to transactions completed inside the center.
Emirates ID and residency fees
The government fee is the same at every centre; centres may add a service charge. Check the official fees before you go:
What to bring
- Original passport and a copy, plus the current visa or entry permit page.
- Emirates ID (if you already have one).
- Passport-size photo with white background, if the service needs one.
- Sponsor documents (for family or employment visas) and any approval or reference number you already have.
Requirements depend on the service. The centre will confirm the exact list when you call.
Frequently asked questions
Where is Customer Happiness Center – Alghazal?
Dubai - Al Bida area - 2nd December Street - in Al Ghazal Mall, Dubai.
What is the phone number of Customer Happiness Center – Alghazal?
600522222.
What are the timings of Customer Happiness Center – Alghazal?
From Monday to Thursday 7:00 am – 5:00 pm Friday 7:30 am – 12:00 pm Friday Evening Working Hours 2:30 pm – 6:00 pm. Hours can change during Ramadan and public holidays.
What services does Customer Happiness Center – Alghazal offer?
ID Card Services; Issuance of ID Card; Available exclusively to UAE citizens and GCC citizens; Renewal of ID Card; Available exclusively to UAE citizens and GCC citizens; Replacement of ID Card; Available to all categories; Collection of Printed ID Card (Urgent Service).
Other centres near Al Bada
Source: official list of Emirates ID and ICP centres (ICP), checked on 29 October 2026. This is an independent guide, not affiliated with ICP or the centre.